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Potomac Beads Reviews
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Feb 9, 2023
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Feb 3, 2023
Potomac Beads Customer’s Q&A
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Potomac Beads FAQs
What is Potomac Beads' return policy?
Potomac Beads' return policy allows items to be returned within 30 days for Loyalty Points credited to your account, as long as the item is in its original condition.
When can I expect my order to ship?
Potomac Beads generally ships orders within 24 hours of receiving them, Monday through Friday. Orders received on Saturday, Sunday, and holidays will be shipped on the next business day.
How can I track my Potomac Beads order?
To track your order, go to the "My Account" drop-down menu at the top right-hand side of Potomac Beads' website. Select "Orders" and then the Sales Order you wish to track. The tracking information can be found in the Delivery Orders section of the invoice, and is clickable for easy viewing.
Why do Potomac Beads' packaging/bag/tube quantities vary?
The weights of bead products can vary due to different coatings, resulting in variations in the number of pieces in a package. Some packages are counted and weighed by high-tech machines, while others are packed by hand.